You can check out the list by clicking here (certain apps from this list can only be connected via the Virgin Pulse mobile app). First, confirm that the tracking device or mobile application that you'd like to connect has been integrated with Virgin Pulse.The best assistance on this matter can be provided by our Support team that you can contact via Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday). We would like to address your inquiry further. This app could be so much better if they would put some effort in the development. I am at home today and logged my stats first thing this morning and checked my steps through out the day but the app says last synced yesterday. The app also doesn’t recognize my time zone no matter how many times I enter it in the profile it always shows the last sync time 6 hours ahead - as in UK time. Maybe it can’t handle the phone being put into airplane mode. This happens too often and is very frustrating. I tried turning the phone off/on but the app refused to update. That should have been at least 1000+ steps. I recently got off the plane on concourse B in Atlanta and walked to baggage claim. I travel a lot for work and noticed the app gets locked up when I get off the plane. I have noticed this in several different scenarios but especially when flying. The app does not accurately counts steps - and sometimes just stops recording. Where it really falls short is tracking steps. It is limited in capability and lacks much in the way of functionality. Overall does an okay job of very basic self-tracking behavior and (for me) was easy to get in the habit of entering info every day. What’s even the point of the log if you are only going to log some of the earnings. Even the bonus points you get from completing the checkup are not even included in your points log. VP Cash awarded from the check is given at the end of the quarter so there is no way of knowing you got credit until the quarter is over. It takes a few days for them to update your charts, and the checkbox in the app never gets checked. You can’t sign up on the app, must be on browser, and there is hardly any confirmation from VP that they know you have scheduled an appointment, or after you go, that they got your results properly. An example of bad instructions within the app is the quarterly wellness screenings bonus. There’s enough working point tracking to get the maximum value every quarter, but it’s pretty demotivating when you go out of your way to do an activity for the points and then VP doesn’t acknowledge it and leaves the box unchecked. Many of the ways to earn points do not track properly and instructions for earning/participating/connecting are usually incredibly unhelpful and vague. Unfortunately, the app design is buggy and often pretty janky. It encourages and reward’s participation, healthy habits, and education while giving additional interaction between employees. I’m excited to see this app improve and for now will be content with what it offers, as no other app/ journal/ or tracker I have ever used even comes close to this one. Regardless, I have my personal color preferences I would like to use. But the colors correspond to genres and not for how well you are doing on that goal. And others that I was doing well at were red. I was so thrown off that some goals I was tracking that I was falling behind on were labeled green. I had to call and ask what ever color meant. It currently has its own version of color coding which is not explained anywhere. Since it houses so much information on different topics it would be nice if the user that the ability to organize and group certain portions together at our discretion. And it offers tips and advice so even better! Navigation is pretty straight forward but still not as smooth or seamless as I would like. Virgin Pulse houses all that in 1 place, I love it. This app definitely has room for improvement but is amazing for where it is at now! I have personally spent years tracking different aspects of my life such as health/ finances/ work through various methods. I want to give it 5 stars but no app is without its kinks.
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